IKEA Belgium Strikes Escalate Over Work Pressure and Staff Shortages

Strikes Spread Across Belgian IKEA Stores

Employee strikes at IKEA stores in Belgium have escalated, with workers in Wilrijk and Zaventem joining protests that began last week at the Hognoul store near Liège. The industrial action, driven by concerns over high work pressure and persistent staff shortages, has now extended to include employees in Anderlecht and Mons, reflecting growing unrest across the retail sector.

The initial protest at IKEA Hognoul saw approximately 80 per cent of staff walk out, leading to the store's closure for several days after talks with management failed. On Monday, October 6, 2025, staff at IKEA Wilrijk initiated strike action, with around half of the workforce participating. By Tuesday, October 7, 2025, employees in Anderlecht, Zaventem, and Mons had also joined the protests.

Worker Grievances and Union Demands

The striking employees, represented by unions such as ACV Puls, SETCa, and CNE Commerce, are highlighting a range of issues. Central to their complaints are chronic understaffing, increasing workloads, and worsening working conditions. Union representatives, including Peter Engelen of ACV Puls, stated that the company is operating with 'almost 50 fewer people than last year' while maintaining the same performance figures. Workers report that holiday requests are frequently denied due to insufficient staff, and existing contracts are not being renewed, with resignations often going unfilled.

Beyond staffing, employees cite broader pressures within the retail sector, including low pay, irregular hours, and increased demands for flexibility. Sven De Scheemaeker, another representative for ACV Puls, noted a perceived shift in the workplace atmosphere, stating that 'Employees feel less valued and under more pressure than before. The company used to have a warm, people-focused culture — now it feels like a corporate machine where profit takes priority over people.'

Impact and Management Response

While the Hognoul store experienced significant disruption and closure, the impact on customers in most other affected stores has been described as limited. However, services have been affected, with restaurants operating with minimal staff, cash registers managed by supervisors, and some in-store food shops temporarily closed. Union leaders emphasize that the aim of the action is to 'draw attention – not disrupt customers,' with workers distributing leaflets and seeking support rather than blocking entrances.

In response to the escalating situation, IKEA Belgium has stated its commitment to restoring social dialogue and addressing 'sector-wide challenges while safeguarding employee wellbeing.' The company acknowledged the difficult environment for retailers, citing rising costs, tougher competition, and evolving customer expectations, but affirmed its dedication to maintaining stable and quality jobs. A formal mediation meeting is scheduled for Wednesday evening, October 8, 2025, at the Federal Public Service for Employment, primarily focusing on resolving the dispute at the Hognoul store.